New Continental tire installation and wheel balance performed. Good service overall. Service advisor and mechanic were courteous and helpful. However, the wheel balance weights used were the rim weights that did not balance the wheels/tires correctly (vibration occurred at 70 MPH). I had to go to the Nissan dealer to rebalance the wheels/tires using stick-on weights. Recommend that Fenkell use stick-on weights for wheel/tire balancing.
Shahed, Please contact us @ 248-276-6450, We would like to refund your money for the tire balancing work we performed. You should not have to pay for something that did not properly fix your vehicle. We do use stick on weights, However not sure why the technician did not on your vehicle. We sincerely apologize.
- Fenkell Automotive Services