Auburn Hills Auto Repair

We are open at these hours

Mon - Fri: 8:00 AM - 5:00 PM

What Our Clients Say!

Our Team is pleased to introduce “Our Testimonials” page. This page will be a constant display of our updated testimonials. A special thanks to all the customers who have already provided us with glowing reviews! We appreciate your time spent to provide us your feedback. Please read our most current reviews below.

5

Try to help

Thank You for the great review, We appreciate your support

- Fenkell Automotive Services
2

So I had my snow tires installed at the beginning of winter in December. I brought my car there and they installed it with no issues. The problem surfaced as I tried to change back to summer tires... I don't know what they used to install the nuts but it was definitely not torqued correctly. The first wheel I tried to remove had one stuck nut that I heated repeatedly and impacted for 2 minutes with no success. Finally I had to loosen it with a breaker bar. On to the next wheel. Same story one nut that was waaay over tightened and would not budge. Had to use the breaker bar again. The third wheel nuts all came off and were somewhat loose. Then finally the last wheel had 3 nuts all frozen! After spending 2 hours to swap 4 wheels I've had enough. Someone must have used a super impact gun to install and not a torque wrench. Obviously each nut was installed at various torques which could have distorted my wheels. Luckily I have old Toyota rims that were pretty robust to take the abuse. So long story short be wary of a simple wheel install. They don't use a torque wrench to install properly and just buzzed on with an impact wrench.

Tom, We use torque sticks that are specific to foot pounds, Sorry you had a issue removing the wheels. I did let my shop supervisor know of this review and instructed him to make sure all technicians are using the torque sticks when installing wheels. Sorry for your inconvenience.

- Fenkell Automotive Services
5

It was a simple loose tire patch job but they were swamped right before the Holiday and they had my tire repaired in about 2 hours. The shop was easy to find and the staff was professional and polite. I felt the price was fair.

Thank you for the great review.

- Fenkell Automotive Services
4

Knowledgeable and honest guys so far i've seen. Though not cheaper, they didn't try to rip me off with unnecessary service cost.

Thank you for the good review, we try to be competitive within the market

- Fenkell Automotive Services
5

I have been getting my vehicles serviced at Fenkell for over 5 years now and have nothing but positive experiences. They provide quality work, fair pricing, friendly service, thorough safety inspections and quick turn around. Vehicles have always been ready by the time they were promised.

Thank You for the good review, We appreciate your business

- Fenkell Automotive Services
5

They are good mechanics they too high sometime charge cheaper

Thank You for the good review

- Fenkell Automotive Services
5

Fast on getting to the job on the side of the freeway

Thank you for the great review

- Fenkell Automotive Services
5

Very good customer service.

Laura, Thank You for the great review. We appreciate your business

- Fenkell Automotive Services
5

I had my windshield replaced here last month on my Class A Motorhome. The quality of their work is awesome, they are very accommodating, and the people are just super nice. Thanks for everything!!

Mr. Carpenter, Thank you for the kind words and we appreciate your business.

- Fenkell Automotive Services
5

Finally had a chance to talk to the owner today. Although I'm still not happy with the misquote and the grinding after having my rotors replaced. The general manager was still quicked to rectify my issues. He was polite courteous and recognized the continued business we have brought over the past few years. I appreciate the call and the resolution. I will be trying fenkell again for automotive repairs.

Nicole sorry to hear you are not satisfied with our services, please contact the office Monday morning and speak with the general manager. We take all complaints seriously and never scam any of our customers. I attempted to review your service history, I could not find any service records with your name on them " Nicole Swayne "

- Fenkell Automotive Services
2670 Auburn Court Auburn Hills, MI, 48326 (844) 746-4336
Fenkell Automotive Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fenkell Automotive Services (844) 746-4336 if you have any issues in accessing any area of our website.